4.1.2 Safe to install
Congstar - Affordable Mobile Solutions with Flexibility
Congstar offers a range of budget-friendly mobile and internet plans with the flexibility to suit diverse user needs, though its customer service can be hit or miss.
The congstar app offers quick and uncomplicated access to your personal congstar customer area. The login process is incredibly simple and supports TouchID as well as FaceID. If you've forgotten your password, you can reset it in a few seconds via SMS.
The congstar app provides the following features:
- Prepaid:
- Activate prepaid card
- Display current prepaid balance
- Display current data usage (also as a widget)
- Top-up prepaid balance (when needed or automatically)
- Perform tariff changes
- Book, switch, and cancel options
- View and modify customer data
- View and modify bank details
- View and modify authentication PIN
- Tariffs:
- Display current usage for data, SMS, and calls
- Data usage widget
- Perform tariff changes
- Book, switch, and cancel options
- View PDF overview of the last 12-month invoices
- View PDF itemized bills
- View and modify customer data
- View and modify bank details
- View and modify authentication PIN
We continuously develop our congstar app and appreciate your reviews and constructive feedback.
We hope you enjoy using our app,
Your congstar App Team
Overview
congstar is a Freeware software in the category System Utilities developed by congstar GmbH.
The latest version of congstar is 4.1.2, released on 03/23/2024. It was initially added to our database on 11/10/2023.
congstar runs on the following operating systems: Android/iOS.
Users of congstar gave it a rating of 4 out of 5 stars.
Pros
- Flexible prepaid and postpaid plans available
- No long-term contracts required
- Transparent pricing with no hidden fees
- Good coverage in Germany using the Telekom network
- Various options for data bundles to suit different needs
- Family plans available for multiple users
- User-friendly app for managing account and services
Cons
- Limited international roaming options
- Customer service can be slow during peak hours
- Less brand recognition compared to larger telecom providers
- Potentially higher prices for certain add-ons compared to competitors
- No physical retail locations for in-person support
FAQ
What is congstar?
congstar is a telecommunications company that offers mobile and fixed network services in Germany.
What services does congstar provide?
congstar provides mobile phone contracts, prepaid cards, DSL internet connections, and landline phone services.
Who is the parent company of congstar?
congstar is a subsidiary of Deutsche Telekom AG.
Where can I buy congstar products or services?
You can purchase congstar products and services online through their official website or at selected retail stores.
What are the benefits of choosing congstar?
Some benefits of choosing congstar include flexible contract options, attractive rates, reliable network coverage, and excellent customer service.
Can I keep my current phone number when switching to congstar?
Yes, you can port your existing phone number to congstar. They provide a simple process to transfer your number from another provider.
How can I contact congstar customer support?
You can reach congstar customer support through their hotline, online chat, or by sending an email. Their customer support team is available to assist you with any inquiries or issues.
What payment options are available for congstar customers?
congstar offers various payment options including bank transfer, direct debit, credit card, and PayPal.
Is there a cancellation period for congstar contracts?
Yes, there is a cancellation period for congstar contracts. The duration may vary depending on the specific contract you have.
Does congstar offer international roaming services?
Yes, congstar provides international roaming services that allow you to use your phone abroad. They offer different options depending on your travel needs.
Boris Weber
I am an editor at UpdateStar. I started as a support engineer, and am now specialized in writing about general software topics from a usability and performance angle among others. I telecommute from UpdateStar’s Berlin office, when I am not working remote as a digital nomad for UpdateStar. When I'm not analyzing the latest software updates, you can find me exploring new cities, immersing myself in local cultures, and discovering innovative tech trends across the globe.
Latest Reviews by Boris Weber
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